Account Auditing

Energy companies process hundreds of thousands of bills a day.  There are bound to be mistakes with that volume of bills a day.

Our internal staff audits every invoice we process on our clients’ behalf to be certain of its accuracy.

If errors are found, we not only notify you (as our client) but set the process in motion to correct the error.  We then follow-up as needed to be certain any necessary credits are issued.

Lastly, we record the correct data in the correct month so each month’s data always accurately reflects your actual usage and billing amount.